Provide legendary customer service

Test drive our service desk for 60 days,
completely free and without obligations.

Do like over 200.000 other users

“We provide all IT services to the entire Nortura Group. In a month, we bring in up to 2000 cases, and then we need a tool that provides good support when we need to resolve them and follow them up ”.

Dan F. Johannesen
Department Manager, MATIQ

“When we approached More Service, one of their consultants arrived and arranged a workshop here at Aker ASA, and within three hours was helpdesksolution operational “.

Ronny Mølnvik
IT Consultant, Aker ASA

Illustration, chatbot, human, documents

Easy interaction with end users

More Service has chatbot where users themselves can find help to find solution, chatbot solution does not find user will switch to chat with support personnel. The solution also has a smart search function for documentation and FAQ.
More Service can receive and send info to social media and email, such More Service becomes a central communication channel for all sources.

Tailor your work surface

Designed for flexibility and scalability. The solution works right out of the box and can be customized with your preferences. Customize workflow, display window and templates exactly as you want them. More Service has the flexibility to adapt to your support needs

Make smart decisions with your support

With a powerful reporting engine and pre-defined reports, you can measure and improve your customer service. You will find out how satisfied your customers are and you can analyze the organization’s delivery. More Service is a bit like wearing glasses for the first time. Suddenly everything becomes much sharper.

Latest news

Chatbot vs Humans: friends or foes, illustration

Chatbots vs Humans: Friends or Foes?

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Who benefits from a service desk system?

Which industries can streamline their businesses by utilizing a Service Desk system? Various industries are already using service desk systems: IT departments, HR departments, Property departments, Reception, ...

Why use a service desk system?

More satisfied customers and colleagues Increase productivity in the department Complete overview of all tasks in your department Keep following up employees smoothly, by properly assign tasks ...

Secure cooperation and informative flow when working from home

Secure cooperation and information flow when working at home

Many departments find that cooperation and information flow work well when they sit physically together at the workplace but gets more demanding when one or more are ...

Illustration, manage knowledge in a Service Desk

How to manage knowledge in a service desk

For most organizations, knowledge is the most important resource. But what happens if colleagues are sick, on leave or on holiday? And even worse, what if they ...

From help desk to service desk – what’s the difference?

It was the invention of the phone that facilitated the first help desks. As a customer you could call a company and explain your problems, instead of ...