The security and More Service

More Service takes security very seriously. Our overall goal for information security with us is to provide stable and secure operation of our services. We focus on making our services safe and user-friendly and we put a lot of effort into protecting your data. This is our highest priority.

Where is my data stored?

All your data is stored in Norway. More Service is provided from our own modern data center in Larvik. Customers’ data is stored here in separate databases.

Uptime

Expected uptime is 99.5% or higher. Our goal is to provide world-class uptime.

Data transfer

Information and communication with our customers is encrypted. The data sent to or from More Service uses SSL with 256 bit encryption. The security level of our SSL certificate is in line with what you would expect in online banking.

Physical security

More Service Servers are located in access control rooms to prevent unauthorized access.

NDA (Non Disclosure Agreement)

In order to protect customer information, our employees must sign a confidentiality statement.

We respect your privacy

More Service complies with Norwegian privacy laws and GDPR. Our processing of information shall be in accordance with all relevant laws, regulations and agreements.

Infrastructure

The network in our data center consists of secure firewall solutions, several redundant internet lines, UPS and is also secured with a diesel generator. The data center is designed as a Tier 4 data center which is the highest level of defined data center security.

Follows industry standards

More Service works according to industry standards and is built in accordance with the ITIL framework, ISO27001 and the Data Protection Authority’s guidelines for privacy. This enables us to deliver More Service as a SaaS solution to large customers with high expectations.